Privacy policy.
Last updated: September 13, 2025
Hermes Mobile Notary & Translations ("Company", "we", "our", or "us") respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes how we collect, process, retain, and disclose personal data about you when providing services to you through our website, and services that link to this policy (our "Services") and our practices for using, maintaining, protecting, and disclosing that information.
This policy applies only to information we collect:
· Through the Services.
· In communications, including email, text, chat, and other electronic messages, between you and the Services.
It does not apply to information collected by:
· Us through any other means, including on any other website operated by Company or any third party that does not link to this policy; or
· Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Services.
We may provide additional or different privacy policies that are specific to certain features, services, or activities.
Please read this policy carefully to understand our policies and practices regarding your information and how we treat it. By interacting with our Services or providing us with your information, you agree to the collection, use, and sharing of your information as described in this privacy policy. This policy may change from time to time. Your continued use of the Services after we make changes as described here is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Children's and Minors' Data
Our Services are not intended for, and we do not knowingly collect any personal data from, children under the age of 18. If we learn we have collected or received personal data from a child under 18 years old without verification of parental consent, we will delete that information. However, parents and legal guardians are responsible for their children’s use of the internet and phone, and thus the company disclaims all liability for unauthorized use by minors.
The Personal Data That We Collect or Process
"Personal data" is information that identifies, relates to, or describes, directly or indirectly, you as an individual, such as your name, email address, telephone number, home address, or payment information (for example, account information such as name, postal address, and email address, credit card number, or any other identifier we may use to contact you online or offline).
The types and categories of personal data we collect or process include:
· Account and contact information, including name, address (such as home address, work address, or other address), email address, phone number, username, and other contact information you provide us with.
· Payment information, including credit card or debit card information and information about the payment methods and services (such as Zelle) you use in connection with the Services.
· Demographic information, including your age, gender, income level, education, or family or marital status, if you have consented to such information collection.
· Location information, including general geographic location such as country, state or province, or city and precise geolocation, if you have enabled and consented to location information collection.
· Device information, including your IP address, device identifiers, operating system and version, preferred language, hardware identifiers, browser type and settings, and other device information.
· Content and information you elect to provide as part of your profile or in any reviews you make through the Services or emails, chats, or other communications sent to us.
· Images, voice recordings, and videos collected or stored in connection with the Services, if you have consented to such information collection.
· Identity document information, such as Social Security and driver's license numbers, if you have consented to such information collection.
· Any other identifying information provided as part of documents to be translated as part of the Services.
Some of the information identified above, including identification document information and precise geolocation information, may be considered sensitive data under certain laws. If required under applicable law, we will collect and process sensitive personal data only with your consent. If you choose not to provide or allow us to collect some information, we may not be able to provide you with requested features, services, or information.
We also collect:
· Statistics or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal data. For example, we may aggregate personal data to calculate the percentage of users accessing a specific Services feature.
· Technical information. Technical information includes information about your internet connection and usage details about your interactions with the Services, such as clickstream information to, through, and from our Services (including date and time), products that you view or search for; page response times, download errors, length of your visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), or methods used to browse away from a page.
If we combine or connect non-personal statistical or technical data with personal data so that it directly or indirectly identifies an individual, we treat the combined information as personal information.
How We Collect Your Personal and Other Data Online
You Provide Information to Us
We collect information about you when you interact with our Services, such as when you place an order or make a purchase/reservation/request, or create, upload, or post content to the Services, including reviews, media such as photos, videos, or audio recordings.
From Business Partners and Service Providers
We may receive personal data about you from other sources and combine that with information we collect directly from you. For example, we may obtain information about you from service providers that we engage to perform services on our behalf, such as email platform providers, content delivery services, payment processors, or promotions services. We also may receive personal data from business partners that we engage to share consumer information with us, including your personal preferences and demographic information such as age, gender, and income level so that we can better provide you with a personalized experience.
How We Collect Your Personal and Other Data Offline
This section of our privacy policy pertains to the information we collect during in-person and offline interactions, specifically for our mobile notary and translation services.
Mobile Notary Services:
During a mobile notary appointment, we collect certain information to fulfill the Company’s legal obligations and to provide you with our services. The information we collect offline is limited to what is necessary for the notarial act and for sending you a receipt. This information may include your name, address, signature, the type of document notarized, and the type of identification presented, all of which are recorded in our physical notary journal as required by law. We may also collect your email address at the time of the service to send you an electronic receipt for the payment and services rendered.
Translation Services:
When you engage our translation services, we may collect documents that contain personal information. To facilitate the translation process, we will scan or make copies of the documents you provide. These digital copies are then securely transmitted to our company's translator for processing. We do not retain physical copies of your documents.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal data, to:
· Provide you with the Services and any contents, features, information, products, or services that we make available through the Services.
· Fulfill and manage purchases, orders, deliveries, payments, and returns.
· Fulfill any other purpose for which you provide it.
· Improve our Services, including by analyzing your information and creating aggregated data derived from your information) to develop, maintain, analyze, improve, optimize, measure, and report on our Services and their features and how users interact with them.
· Promote our Services, business, and offerings by publishing advertising on our own Services and by placing ads on third parties' services. We may use your information to model, segment, target, offer, market, and advertise our Services.
· Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
· Notify you when Services updates are available and about changes to any products or services we offer or provide though them.
· In any other way we may describe when you provide the information.
· For any other purpose with your consent.
The usage information we collect, whether connected to your personal data or not, helps us improve our Services and deliver a better and more personalized experience to users, such as by enabling us to estimate our audience sizes and usage patterns.
Who We Disclose Your Information To
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may also disclose personal data that we collect or you provide as described in this privacy policy:
· To our affiliates.
· To contractors, service providers, and other third parties we use to support our organization and who are bound by contractual obligations to keep personal data confidential and use it only for the purposes for which we disclose it to them, which may include (but are not limited to) for advertising, analytics, and cloud storage purposes.
· To fulfill the purpose for which you provide it.
· For any other purpose disclosed by us when you provide the information.
· With your consent.
We may also disclose your personal data:
· To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
· To enforce or apply our terms of use or terms of sale and other agreements, including for billing and collection purposes.
· If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our organization, our customers/members, or others.
The categories of personal data we may disclose include (but not strictly limited to):
· Contact information.
· Account history, including information about your transactions, purchases, order history, or discounts.
· Demographic information.
· Location information, including general geographic location and precise geolocation.
· Device information.
· Content and information you elect to provide to us.
· Images, voice recordings, and videos collected or stored in connection with the Services, if you have consented to such information collection.
Your State Privacy Rights
Depending on your state of residency, you may have certain rights related to your personal data, including:
· Access and Data Portability. You may confirm whether we process your personal data and access a copy of the personal data we process. To the extent feasible and required by state law, depending on your state, data will be provided in a portable format. Depending on your state, you may have the right to receive additional information and it will be included in the response to your access request.
· Correction. You may request that we correct inaccuracies in your personal data that we maintain, taking into account the information's nature and processing purpose.
· Deletion. You may request that we delete personal data about you that we maintain, subject to certain exception under applicable law.
· Opt Out of Using Personal Data for Targeted Advertising, Profiling, and Sales. You may request that we do not use your personal data for these purposes.
Important: The exact scope of these rights vary by state. There are also several exceptions where we may not have an obligation to fulfill your request.
To exercise any of these rights, please email us at mike@letsgohermes.com with the subject line “Exercise of Privacy Rights.”
Some browsers and browser extensions support the Global Privacy Control (“GPC”) that can send a signal to process your request to opt out from certain types of data processing, including data "sales" as defined under certain laws. When we detect such a signal, we will make reasonable efforts to respect your choices indicated by a GPC setting as required by applicable law.
How We Protect Your Personal Data
We use commercially reasonable administrative, physical, and technical measures designed to protect your personal data from accidental loss or destruction and from unauthorized access, use, alteration, and disclosure. However, no website, mobile application, system, electronic storage, or online service is completely secure, and we cannot guarantee the security of your personal data transmitted to, through, using, or in connection with the Services. In particular, email, texts, and chats sent to or from the Services may not be secure, and you should carefully decide what information you send to us via such communications channels. Any transmission of personal data is at your own risk.
As such, customers should act responsibly when transmitting their personal data. Examples of responsible measures to take to protect your personal data includes creating strong passwords, not sharing account information, and being cautious about the information sent via insecure channels like email or text messages.
The safety and security of your information also depend on you. You are responsible for taking steps to protect your personal data against unauthorized use, disclosure, and access. Hermes Mobile Notary & Translations disclaims liability for any damages resulting from data loss, unauthorized access, or other security incidents, and such damages are limited to the fullest extent permitted by law.
How We Notify You of Data Breaches
Hermes Mobile Notary & Translations takes the security of your personal information very seriously. A data breach is defined as the unauthorized access to or acquisition of unencrypted computerized data that compromises the security, confidentiality, or integrity of personal information.
Steps Taken in Case of a Data Breach
In the unlikely event of a data breach, the Company will take immediate steps to address the situation. These steps include:
1. Containment and Assessment: We will first work to contain the breach to prevent further unauthorized access. We will then assess the nature and scope of the breach, identifying the types of personal information affected and the individuals impacted.
2. Investigation: Our team will conduct a thorough investigation to determine the cause of the breach and to identify the vulnerabilities that led to it. We will work to remediate these vulnerabilities to prevent future incidents.
3. Law Enforcement and Regulatory Reporting: We will notify relevant law enforcement agencies and regulatory bodies as required by law.
Notification to Affected Individuals
We are committed to notifying you promptly and transparently if your personal information has been compromised. In accordance with New Jersey law (N.J.S.A. 56:8-163) and federal regulations, we will notify all individuals affected by the data breach without unreasonable delay.
This notification will include:
· A general description of the breach.
· The types of personal information that were compromised.
· The date of the breach or the estimated date of the breach.
· The steps we have taken to mitigate the damage.
· Advice on how you can protect yourself from potential harm, such as identity theft.
· Contact information for our company so you can get more information.
We will notify affected individuals directly via email and phone call to ensure the message is received. We will use the contact information you have provided to us. We will never ask for your personal information, like your Social Security number or bank details, in these notifications. You should be cautious of any communication that purports to be from us and asks for this kind of information.
How We Retain Your Personal Data
We keep the categories of personal data described in this policy for as long as reasonably necessary to fulfill the purposes described or for as otherwise legally permitted or required, such as maintaining the Services, operating our organization, complying with our legal obligations, resolving disputes, and for safety, security, and fraud prevention. This means that we consider our legal and business obligations, potential risks of harm, and nature of the information when deciding how long to retain personal data. At the end of the retention period, personal data will be deleted, destroyed, or deidentified.
Changes to Our Privacy Policy
We may update this policy from time to time, and we will provide notice of any such changes to the policy as required by law. The date the privacy policy was last updated is identified at the top of the page. We will notify you of changes to this policy by updating the "last updated" date and posting the updated policy on the Services. We may email or otherwise communicate reminders about this policy. However, it is the customer’s responsibility to periodically review the policy for updates, as the company may not always provide direct notifications for minor changes.
Contact Information
To exercise your rights or ask questions or comment about this privacy policy or our privacy practices, contact us via email at mike@letsgohermes.com or via our toll-free number: (201) 350-7099.